These terms and conditions govern your use of the website and any of its associated products or services (collectively, “Website”). This Website is the property of Diagnostech (“Diagnostech”, “us”, “we” or “our”).  By using this Website, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.


If you create an account at the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact or financial information of any kind may result in the termination of your account. You must immediately notify us of any unauthorised uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for any of these reasons, you may not re-register. We may block your email address and Internet protocol address to prevent further registration.  We will only use your account information for purpose of providing services or products or related information to you or otherwise as we may advise you from time to time.  We will not alter or publish your information in any way unless we de-identify you.

User content

We do not own any data, information or material (“material”)that you submit to the Website in the course of using it. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, of the material. We may monitor material on the Website. Unless specifically permitted by you, your use of the Website does not grant us the licence to use, reproduce, adapt, modify, publish or distribute the material created by you or stored in your user account for commercial, marketing or any similar purpose. However, you should note that you grant us permission to access, copy, distribute, store, transmit, reformat, and display material solely as required for the purpose of providing the products or services to you. We may remove any material that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable or might incite harm of any kind to any person.

Billing and payments

You shall pay all fees or charges debited to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid identification document, and a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and service and their pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per business or legal entity, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Accuracy of information

Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, product shipping charges, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related website has been modified or updated.  It is always prudent to check this.

Third-party services

Third-party services are those services that you may be able to access through or by using our Website but that are not related to our part of our Website. If you decide to enable, access or use third-party services, be advised that your access and use of such other services is governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against Diagnostech with respect to such third party services. Diagnostech will not be liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such third party services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective websites. By enabling any other services, you are expressly permitting Diagnostech to disclose your data as necessary to facilitate the use or enablement of such third party service.


We perform regular backups of the Website and will do our best to ensure completeness and accuracy of these backups. In the event of the hardware failure or data loss, we will restore backups automatically to minimise the impact and downtime.

Links to other websites

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

Conditions of use

The unauthorised use, copying, reproduction, variation, modification or distribution of this Website or any part of it, the uploading of any unlawful or damaging information or viral software or the creation of any links to our Website from any other site whatsoever without our express permission is strictly prohibited. You agree to indemnify us against any loss, damage, harm, claim or any other cost whatsoever that we may sustain as a result of your use of our Website and/or its contents in breach of these terms and conditions.

Intellectual property rights

These terms and conditions do not transfer from Diagnostech to you any Diagnostech or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Diagnostech. All trademarks, service marks, graphics and logos used in connection with our Website are trademarks or registered trademarks of Diagnostech or Diagnostech licensors. Your use of our Website and Content grants you no right or license to reproduce or otherwise use any Diagnostech trademarks.

Disclaimer of warranty

You agree that your use of our Website is solely at your own risk. You agree that the Website is provided on an “as-is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Website will meet your requirements, or that it will be uninterrupted,  secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Website. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Website is done at your own discretion and risk. We make no warranty regarding any goods or services purchased or obtained through the Website or any transactions entered into through your account.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will Diagnostech, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, delict, warranty, breach of statutory duty, negligence or otherwise, even if Diagnostech has been advised as to the possibility of such damages or could have foreseen such damages.  Our liability arising from any material breach of these terms and conditions, negligence or otherwise shall not exceed ZAR10,000 (Ten thousand Rand).


If any provision or portion of any provision of these terms and conditions is held to be illegal, invalid or unenforceable by a court of competent jurisdiction, the remaining provisions or portions shall remain in full force and effect.

Changes and amendments

We reserve the right to modify the policies relating to the Website at any time, effective upon posting of an updated version of these terms and conditions on the Website. When we do we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Contacting us

If you have any questions, please contact as per the details on this website.

This document was last updated on 21 November 2016.