Consulting services

Our Diagnostech application specialists are able to assist with a wide range of laboratory related solutions, research and training as well as consulting on a variety of requirements, offering a holistic approach tailored to your specific needs. Our services include:


Laboratory Set-up

We consult and assist in the design and layout of new and evolving laboratories ensuring they are compliant with the required regulatory bodies as well as ensuring optimal workflow.

Customised Solutions

We offer customisable solutions for your research and diagnostic requirements, along with the custom design of Agilent products, we can advise on complementary technologies to enhance your required solution.

Accreditation Consulting

We advise and provide guidance with laboratory compliance and the necessary requirements as stipulated by the regulatory bodies.

Validation Study Planning

We assist with the design of validation protocols to ensure your validation study/ies are not only compliant but efficiently and reliably executed, ensuring confidence in the quality of your result.

Research Study Design

We are able to advise on methodology selection as well as appropriate materials required, such as sample and reagent selection, laboratory resources, data analytics and tools.

Instrument Support

Whether it be troubleshooting, preventative maintenance and repairs, relocations, installations or call-outs, we are able to ensure minimum downtime, effective resolutions and optimal instrument operation.
Training and Education services

We consult and train on a variety of topics, both theoretical and practical, in the fields of IHC, molecular biology, genomics, anatomical pathology and general laboratory processes. Our highly-skilled application specialists are available for on-site personalised training, as well as facilitation of full day workshops for larger groups.

We offer remote training via webinar or Skype for customers in more remote locations.

For more information or to book a training session with one of our Application Specialists call us on +27 (0)11 469 0097 or email

Our strategically aligned partners

Diagnostech is committed to being your preferred molecular and pathology supplier. We are the sole distributor of a wide range of pathology, molecular and genomics portfolios in South Africa as well as in the majority of African countries. We strive to provide high-quality products, training and support for all our customers. Achieving this is possible through our strategic alliances and partnerships with world-class brands.